The sale of RBS branches in England & Wales

The Royal Bank of Scotland Group has recently announced the sale to Santander of RBS branches in England and Wales and the NatWest branch network in Scotland.

The sale includes the following accounts linked to these branches:

  • Our personal, including private banking, customers
  • Our business and commercial customers.

In addition, a relatively small number of mid-corporate customers across the UK will be included.

This is in line with the agreement reached with the European Commission at the end of last year.

What the sale means to you

Banking in Scotland

If you have an account at an RBS branch in Scotland, the sale is unlikely to affect you. All RBS branches in Scotland will remain part of the Royal Bank of Scotland Group.

Banking in England and Wales

If you have a personal or small business account at an RBS branch in England or Wales, there will be no immediate change. You are still an RBS customer and do not need to take any action at this time. We expect the sale to take around 12 to 18 months to complete and it is subject to regulatory approval and other conditions. The service you receive from us will continue to run as normal, as will your account and any products you hold with us. When the sale is completed, your local branch and any of your accounts included in the sale will transfer to Santander.

Find out more about what the RBS England and Wales Branch Sale means for you.

  • Personal customers
  • Private customers
  • Business & Commercial customers
  • Corporate customers

Get in touch

Call 0800 210 0214 (minicom 0800 404 6160)

Calls may be recorded.
Opening hours: 8am to 8pm Monday to Friday and 10am to 4pm weekends and Bank Holidays.

Got a question?